Managed Zscaler Service
Your Security. Our Engineers.
Zscaler is a powerful platform — but only when it's configured, maintained, and optimised by people who know it inside out. Our managed service gives you a dedicated team of Zscaler specialists so your IT team can stop managing security tooling and start focusing on the business.
The Challenge
You've invested in Zscaler to protect your users and your data. But getting the most out of it requires dedicated, specialist attention — ongoing policy tuning, user onboarding, SSL inspection decisions, firewall rule management, and keeping pace with Zscaler's constant stream of new features. Most IT teams don't have a Zscaler specialist on staff. A managed service closes that gap — not by replacing your team, but by extending it.
What's Included
Policy Management
URL filtering, firewall rules, SSL inspection, and DLP — configured, maintained, and continuously tuned by certified Zscaler engineers.
Deployment & User Onboarding
Tenant provisioning, identity provider integration, PAC and tunnel configuration, and user rollout — handled end-to-end.
Ongoing Optimisation
Your environment stays aligned with the latest Zscaler features, best practices, and security advisories.
Escalation Engineering
Direct access to senior Zscaler-certified engineers for complex architecture, troubleshooting, and migrations. Your Tier 3, without the headcount.
Managed Zscaler Service
The Benefits
A managed service isn't just about offloading work — it's about getting better outcomes from the investment you've already made.
How It Works
Getting started is straightforward. Most organisations are fully onboarded and protected within two weeks.
Assess & Design
We review your current Zscaler configuration, understand your security requirements, and build a management plan tailored to your environment.
Deploy & Integrate
New to Zscaler? We handle the full deployment. Already running? We onboard your existing environment and close any gaps against best practice.
Manage & Evolve
Ongoing policy management, user onboarding, optimisation, and escalation support. Your environment improves continuously — not just on day one.
Who It's For
Our managed Zscaler service is designed for organisations that want enterprise-grade cloud security without building a dedicated Zscaler operations team. Whether you're a mid-sized business with a lean IT function or a larger enterprise looking to redirect specialist resources to higher-value work, the service scales to fit.
New to Zscaler? We handle the full deployment from design through to user rollout, then transition into ongoing management. You're protected from day one.
Already running Zscaler? We onboard your existing environment, audit your configuration against best practice, close any gaps, and take over the day-to-day management so your team can step back.
Want More Control?
Our managed service is designed to take the burden off your team. But some organisations also want direct visibility into their environment for day-to-day oversight.
+ Optional Add-On: Self-Service Portal
Want your IT team to have direct visibility and control over routine changes? Ask us about our self-service portal — a secure, managed interface that lets you view your environment, make approved changes, and access real-time dashboards without raising a ticket. Available as an add-on to any managed service plan.
Let's Talk
Whether you're looking to get more out of an existing Zscaler investment or starting from scratch, our team can help you understand what a managed service looks like for your organisation.